SENMARI

Privacy

Privacy Policy

1. Introduction & Scope

Welcome to Senmari LLC ("Senmari", "we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our inbound call routing and lead generation services.

This policy is designed to comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and other state-level privacy regulations.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information"). Specifically, we collect:

  • Identifiers: Name, business name, email address, phone number, and physical address or service area.
  • Commercial Information: Records of services requested, trade niche, and partnership inquiries.
  • Internet or Other Electronic Network Activity: IP address, browser type, operating system, and information regarding your interaction with our website.
  • Telephony & Call Routing Data: When calls are routed through our infrastructure, we process Call Detail Records (CDRs), including caller phone numbers, dialed numbers, call date, time, and duration.

3. Call Recording & Consent

To ensure quality assurance, accurate lead tracking, and dispute resolution, telephone calls routed through our infrastructure may be recorded and monitored.

By using our services or calling any phone numbers provided on our platform, you expressly consent to the recording and monitoring of such communications. If you do not wish to have your call recorded, please disconnect or communicate with us via email at [email protected].

4. SMS & Text Messaging Consent

If you opt-in to receive SMS notifications or text messages from us (for example, to receive lead alerts or application updates), you consent to receive automated text messages.

No Mobile Information Sharing: We value your privacy. Mobile information, opt-in data, and consent for text messaging will never be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. All text messaging consent is strictly used for direct communication between you and Senmari.

5. How We Use Your Information

We use the collected information for various business purposes, including to:

  • Provide, operate, and maintain our call routing and lead generation infrastructure;
  • Process and evaluate your application for exclusive territory partnerships;
  • Verify lead authenticity and prevent spam, fraud, or robocalls;
  • Communicate with you regarding your account, updates, and partnership terms;
  • Analyze website usage to improve our platform performance and user experience.

6. Sharing & Disclosing Information

We do not sell your personal information. We may share your information with trusted third-party service providers (such as hosting platforms like Vercel or telecommunication providers like Twilio) strictly to perform services on our behalf under strict confidentiality agreements.

7. Your State Privacy Rights (CCPA/CPRA)

Depending on your US state of residence (e.g., California, Virginia, Colorado), you may have specific rights regarding your personal information, including:

  • The Right to Know: Request details about the categories and specific pieces of personal information we collect and share.
  • The Right to Delete: Request the deletion of your personal information, subject to certain legal exceptions.
  • The Right to Correct: Request corrections to inaccurate personal information we maintain about you.
  • The Right to Opt-Out: Opt-out of any potential sale or sharing of personal information (note: we do not sell your data).

To exercise any of these rights, please contact us at [email protected].

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Senmari LLC
Email: [email protected]
Phone: +1 (713) 360-2494